So I run a small niche business from home, with customers all over the country. I have always used the policy of expecting the best of people, so I send the "merch" with an invoice and trust that they will pay. When I decided to do it this way, I did expect to lose a few, and that is ultimately okay I guess. The fact that I have had 100% return rate till now should make it easier to accept but somehow I'm cranky that there is now this one cow in Paddington (NSW) that has not paid and is not responding to my calls messages etc - guess she's wondering what I will do next? It's not a lot of money ($195) but I wondered...
What if 2 or 3 of my good Kawasaki biking buddies pitched up on her doorstep, and in a totally friendly and non-threatening way say "Brett asked me to give this to you!" handing a copy of the invoice. Wonder what she'd do?
Or maybe I should just leave it.
Grumbles...